Order Status
Track My Order
Enter your order details below
Live Tracking
Where Is My Order?
Enter your Order ID and email address to check the current status of your order.
Your Order ID is mentioned in your order confirmation email or SMS. If you have a courier tracking number, you can also use that directly on the courier’s website.
Order Journey
How Your Order Travels
Order Placed
Your order is received and confirmed
Processing
Your items are being prepared and packed
Dispatched
Order handed to courier — tracking number sent
Out for Delivery
Courier is on the way to your address
Delivered
Your order has been successfully delivered
Courier Partners
Our Delivery Partners
Common Questions
Tracking FAQs
When will I receive my tracking number?
You will receive your tracking number via SMS or email once your order is dispatched from our warehouse. This usually happens within 1–2 business days of order confirmation.
My tracking number is not working — what should I do?
Tracking numbers may take up to 24 hours to activate on the courier’s website. If it still doesn’t work after 24 hours, contact us at andazkhas@gmail.com or +92 336 7238057.
How long does delivery take within Pakistan?
Delivery takes 2 to 4 working days for major cities after dispatch. Remote areas may take a little longer depending on the courier’s reach.
My order shows “Delivered” but I haven’t received it — what now?
Please contact us immediately at +92 336 7238057 or WhatsApp us. We will investigate with the courier and resolve it as quickly as possible.
Can I change my delivery address after placing an order?
Yes — but only if the order has not yet been dispatched. Contact us within 6 hours of placing your order to request an address change.
Still Need Help?
Our team is available 24/7 to assist you with your order
