🚚 FREE SHIPPING on all orders above Rs. 5,000 within Pakistan
Shipping Information
Delivery & Orders
Fast · Reliable · Nationwide
At a Glance
Delivery Overview
Pakistan Delivery
2 – 4 Days
Major cities after dispatch. Remote areas may take longer.
International
5 – 7 Days
Dispatch time after order confirmation. Delivery varies by destination.
Shipping Fee
Rs. 180
Flat rate within Pakistan. Free on orders above Rs. 5,000.
Pakistan Delivery
- Estimated delivery time is 2 to 4 working days for major cities after dispatch.
- Remote areas may take longer than the estimated time.
- Please be available on your provided contact number for our delivery team.
- Timely delivery depends on item availability and order confirmation.
- During sale periods, processing and delivery may take longer than usual.
International Delivery
- Estimated dispatch time is 5 to 7 working days after order confirmation.
- Delivery time varies depending on destination country and city.
- No refund if cancellation is requested once order is “in process”.
- Customers bear shipment and customs charges if they refuse delivery.
- International orders may be subject to local taxes and duties — customer’s responsibility.
- During sale events, delivery time may exceed normal timelines.
Charges
Delivery Charges
| Destination | Charge | Status |
| Pakistan (Under Rs. 5,000) | Rs. 180 | Flat Rate |
| Pakistan (Above Rs. 5,000) | Rs. 0 | Free |
| International | Varies | By Location |
Cancellation
Cancellation Policy
- To cancel a prepaid order, contact us within 6 hours of placing it.
- Refund upon cancellation will be issued as store credit or a credit voucher.
- Once the order is marked “in process”, it cannot be cancelled or refunded.
Payment
Card Payments
- We provide a safe and secure shopping experience for all card payments.
- In some cases, payment verification may be requested via call or email to prevent fraud.
- AndazEkhas reserves the right to cancel orders if payment is declined by your bank.
Tracking
Track Your Order
Order Dispatched
Once your order is dispatched, you will receive an SMS or email with your tracking number.
Track Online
Use the tracking number on the respective courier website mentioned in your confirmation email.
No Updates?
If you don’t receive tracking updates, contact us at andazkhas@gmail.com or call +92 336 7238057.
Third-Party Couriers
We use trusted third-party logistics providers. AndazEkhas cannot be held liable for delays caused by courier companies.
Need Changes?
Want to Amend Your Order?
You can revise your order before it is processed. Contact our Customer Support team via phone or email and we’ll be happy to assist.
📞 +92 336 7238057 | Mon–Sat: 9:30 AM – 10:00 PM | Sun: 11:00 AM – 8:00 PM (PKT)
